In 2025, CaptainsBet officially entered Zambia’s regulated betting market, acquiring a local license and launching a platform that fuses a global platform with an unmistakably local feel. On one hand, the site is instantly recognisable to international players, and on the other, there is an obvious awareness of local betting habits. The bookmaker accepts the Zambian Kwacha, features simple mobile access via OTP and easy access via browser or Android APK.
The overall impression is that of a modern and professional data-driven bookmaker that is not cluttered and confusing. There are sections dedicated to Sports, Casino, Live Dealer, Fast Games and Virtuals and navigation is uniform across all devices.
Registration & Verification
Account registration on CaptainsBet Zambia is quick. New players own their accounts by using a mobile phone, a password and a confirmation code sent via SMS or over the internet (OTP). This verification method is natural for local players familiar with linked mobile-money accounts. Users can, once registered, complete their accounts with simple personal details and verify accounts by confirming email and phone so that they can proceed with deposits, withdrawals and bonuses.
Sportsbook Overview
The CaptainsBet sportsbook hits the same kind of depth as large European sites but remains relevant to a local audience. Bettors can bet pre-match and in-play on Football, Basketball, Tennis, Cricket, Table Tennis, Volleyball and dozens of smaller markets such as Darts, Snooker, Futsal and E-sports.
The layout primarily focuses on live sports, allowing users to see live odds update constantly and view the bet slip at all times. Football is at the forefront, and players can bet on the local leagues and competitions as well as ones from around the world, which include African competitions. There are cash-outs available, as well as accumulator options within the markets, as well as bet builders, which have become popular.
One of the highlights of this site is the statistics and live results, which are not typically provided by many smaller Zambian bettors. The site generally uses both decimal odds and fractional odds.
Casino, Fast Games, and Virtuals
Not only is there a wide range of sports betting opportunities, but the casino sections are also densely populated. The Casino Lobby offers a plethora of old and modern slots, table games, and new releases from small or big developers alike. Games such as Sun Of Egypt 3, Big Bass Bonanza, Sweet Bonanza 1000, and Crown Of Secrets are available, while Pragmatic Play, Playson, and BGaming, among others, also attract a large audience.
The Live Casino is well-structured and paralleled by producing companies such as Evolution and ImagineLive. Popular tables include Roulette Rouge, ONE, Blackjack, Money Time, Indonesian Blackjack, and American Roulette, with hosts of the table games broadcasting in HD.
The Fast Games are another highlight and cater to the appetite Zambians have shown for instant outcome betting. Crash-type games (Aviator, Rocketon, and Limbo Crash), Plinko-type games, Dice, Mines and the Wheel-type games are all located within one grid and many have demo options.
If the player does not like the action of real sport, then the Virtual Sports Lobby offers English League, World Cup, African Cup, and Penalty Shootout options. The instant loading of the matches and the odds are given the same treatment as in real shows, in that these odds will keep changing according to the results of every simulated game.
Bonuses and Promotions
CaptainsBet Zambia has a busy bonus schedule that covers several days of the week, covering the usual first deposit offers to hourly free bet and free spins offers. All of these can be seen in the “Offers” section when the account and contact details have been verified.
Welcome bonus – Double your first deposit
New players receive a 100 per cent match on the first deposit up to ZMW 2,500. The minimum qualifying deposit is about ZMW 125, and the bonus has to be wagered eight times on bets with an overall odds of at least 3.5. Each selection must have odds between 1.5 and 25. At least three matches per bet slip are required, and Wagering has to be completed within seven days.
Free spins bonus – Cleopatra
This is available every Monday, Thursday, Saturday and Sunday and consists of between 30 and 100 free spins on the Cleocatra slot from Pragmatic Play. The different levels relate to deposits, from about ZMW 700 for 30 spins up to ZMW 2,500 or so for 100 spins. The scheme states that the deposit has to be wagered five times, and the free spin bonus expires within 24 hours of take-up.
Monday and Tuesday Reload bonus
Early week deposits also mean some extra bonus credits:
- 30% bonus for deposits of about ZMW 700 – 1,200
- 50% bonus for deposits of about ZMW 1,200 – 2,500
- 100% bonus for deposits of over ZMW 2,500
The wagering requirement is 35× the deposit and at least three selections have to be made per slip, with odds between 1.6 and 10. This bonus is in operation every Monday and Tuesday and has to be wagered within 24 hours.
Free Bet Days (Tuesday, Thursday, Friday)
Depositing on Tuesday, Thursday and Friday brings players free bets in tiers depending on the amount deposited. For instance, a deposit of ZMW 1,200 max free bet ZMW 600, but a larger deposit (say ZMW 4,800) means a free bet max value of ZMW 3,000. The bets must include at least three selections each with odds of no less than 1.5 and no more than 10, while the deposit must be wagered 5× before any withdrawals are allowed.
Fuel Your Friday Wins
On Fridays, there is a smaller reload — deposit ZMW 1,000 to 10,000 to receive a real-money bonus ZMW 100. Though small in value, it fills the gap left during the weekend busier bonus cycle so that returning players are rewarded.
Weekend Free Bet
Saturday and Sunday, the 100% free bet match — deposit approximately ZMW 1,250 to receive ZMW 1,250 free bet. This offer works only for football and tennis, while on selections per bet slip, three legs must be picked (odds 1.6–10) and a wagering condition here of 35× to be achieved in 24 hours.
The overall message that threads through all of the above is that continuity of betting is one of the aim of the exercise, other than the apparent fireworks of one-off bursts of betting activity since all the bonuses work on strict but clear timing, leaving the user in no doubt as to when in respect of planning, he can either of his betting or stockpiled bonuses.
Payments & Withdrawals
For Zambia, these payment facilities operate for CaptainsBet, supported and planned to feather bed the most widely used local channels — Airtel Money, MTN Money, Zamtel Kwacha as well as conventional cards through Visa and MasterCard. Deposits are completed instantly, and withdrawals will take longer, depending upon the verification process and the method used, but are typically processed according to normal banking hours within the state.
All transactions take place in Zambian Kwacha (ZMW), so no conversion charges apply to local customers. This gambling site adopts the standard anti-money-laundering checks of others and customers may be called upon to confirm their identity before large withdrawals.
Mobile Betting Experience
CaptainsBet has adopted a split approach for mobile access. Customers using Android can download a distinctive APK file directly from the website. This reflects the desktop layout, but is worked out on touch screens. Customers who are on the iPhone or iPad can access a Progressive Web App (PWA) version of the site ,which can be downloaded from the Safari internet browser and is almost like having a native app, with push notifications and offline caching of functions for basic operations.
Both versions will allow live betting, fast games and online casinos, but is provided with the same cashier and verification systems as in the web version.
Customer Support & User Help
The support channels available include a live chat support, which can be accessed via the floating support button, email and a contact form provided in the help section. The response times in testing were quick, with customer operators capable of dealing with verification and payment queries competently. An FAQ area covers standard types of queries like reasons for delay in deposit times, password resets and bonus terms.
Verdict
CaptainsBet’s comes into Zambia feeling a professional and calculated affair, rather than rushed. This bookmaker knows of the mobile-first style of gambling that is forever becoming the norm and therefore embraces the local payment methods and is able to ensure that the Zambian Kwacha does not feel an afterthought.
Currently, its bonus structure may be somewhat dense and fast-moving, but rewards during its rollout are catered to consistent activity and rewarding transparency.
For the bettor seeking a merger of sportsbook and casino in one licensed and locally adopted umbrella, then CaptainsBet is practical and grounded. It does not change the landscape of the market, but covers itself with workmanlike rectitude to the extent that most players will pay for.